Job Summary

Our client, a cleaning service company located in Winnipeg, MB, is searching for a Quality Assurance Supervisor to join their growing team. Reporting directly to the owner, this individual provides a broad range of support to ensure consistent high-quality work standards of its cleaning professionals. This individual will work closely with other staff and will be required to rely on proven professional skills, dedication, organization and work ethic.


  • Supervise staff, review work and prepare assessments according to quality control standards.
  • Create & maintain quality control assessments based on priority
  • Perform multiple daily quality check-ins, determined by location
  • Frequent communication with staff to ensure all performance requirements are satisfied
  • Coordinate meetings with trainers to discuss the results of quality control check-ins
  • Develop strategies with trainers to improve internal-control success
  • Assist in the organization of quarterly company events
  • Other duties as assigned

Experience and Qualifications

  • Basic knowledge of Microsoft 365 (Outlook, Word, Excel, PowerPoint, SharePoint, Teams & OneNote)
  • Full Stage 5 driver’s licence
  • Must possess strong organizational & communication skills
  • Past experience supervising staff and providing feedback to management and subordinates.

Personal Fit

We’re looking for someone who is:

  • A strong communicator: You use strong verbal, written, interpersonal and administrative skills to assist the team, and are able to adapt to different communication styles.
  • A team player: You are able to effectively work with all individuals and sustain cooperative and respectful working relationships with a variety of individuals within and external to the company.
  • Resourceful: You’re resourceful and forward-thinking with an ability to problem-solve, take initiative and respond effectively to issues that arise. Ability to grasp complex situations and act with intellect and competence.
  • Detail-oriented: You are analytical and detail-oriented, focused on producing accurate and high-quality work.
  • Organized: You are comfortable handling multiple demands and competing priorities, and easily adapt to new ideas and constant changes. Through time-management skills, you are able to allocate your time effectively, and successfully handle a wide variety of time-sensitive matters.


  • Full time, Monday to Friday
  • Company benefits after successful completion of the 4-month probationary period
  • Salary: $27k to 29k
  • Use of a company car

How to Apply

Submit your resume and cover letter by email to our Partner and HR Director, Susan C. Black, at