Production Coordinator

Position Summary

We have partnered with a local organization based out of Winnipeg, Manitoba that provides emergency restoration services to residential and commercial clients. Their team is looking to add a Production Coordinator to support their brand-new Production department for rebuild projects. This individual will report to the Vice President and work cohesively with the Site Coordinator to develop the project schedule and arrange the required trades and resources. This individual will need to be process oriented and able to effectively manage their assigned deadlines.

Responsibilities

  • Creating & maintaining budgets for every project;
  • Acting as a key liaison between the property owners and the Site Coordinator;
  • Creating schedules and coordinating all sub trades & in-house carpenters for projects;
  • Issuing P.O’s (Purchase Orders) to sub trades & in-house carpenters;
  • Sourcing materials based on the assigned project requirements;
  • Billing, invoicing, & closing of all projects in a timely manner;
  • Receiving and communicating all clients requests/issues on quality, service levels and trade performances ;
  • Ensuring all paperwork is in order and supporting documents for Purchase Orders, and Change Orders are included in file;
  • Developing the work schedule and creating a progress report for client;
  • Responsible for Collecting Client deductibles, Work Authorizations and Certificate of Completion to Property Owner that meets client SLA’s;
  • Understanding & applying all Insurance Companies compliance and protocols, ensuring all SLAs (Service Level Agreements) are met;
  • Ensuring proper processes and documentation are followed for Private work, including but not limited to- Work Authorization, Progress billing and targeted margins are met;
  • Updating the client on the project as needed and maintaining a strong communication channel to ensure a high level of client satisfaction;
  • Submitting and forecasting project reports and financial reports to management;
  • Ensuring policy and warranty accounts are controlled and at a minimum;
  • Remains current with market pricing for materials, supplies & labour;
  • Seeking new sub trades that meet PRS standards and criteria.

Skills & Qualifications

  • 2-3 years previous experience in an Administrative or Customer Service related role;
  • Post-secondary education in Business Administration or other related field would be an asset;
  • Knowledge of the construction industry including tools, policies, safety procedures and materials;
  • Excellent attention to detail;
  • Proficiency in Microsoft Office Suite (Word, Excel, etc.);
  • Proven problem-solving abilities, with ability to practice sound judgement;
  • Exceptional written and verbal communication skills, with the ability to communicate clearly and professionally with external clients and insurance providers;
  • Exceptional interpersonal skills;
  • Ability to adapt to and manage a constantly changing, dynamic workflow with proficiency and calm;
  • Exceptional organization skills with the ability to manage multiple tasks and deadlines with confidence;
  • Ability to work independently and be a strong team player.

We thank all applicants in advance, however, only those individuals who best meet our qualifications will be contacted. All other resumes will be kept on file for future consideration.

Job Type: Full-time

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care
  • Wellness program

Schedule:

  • Monday to Friday

Please send in your resume to our HR Consultant Suzanne Buckley via email: sbuckley@fhblack.com.